Crystal Products, are warrantied for a period of twelve months from the date of purchase against defects in material and workmanship (fair wear & tear excepted).
Our obligation under this warranty is limited to the replacement or repair of any defective part only (at our option) & does not cover any consequential or resulting liability damage or loss arising from such defects.
The defective equipment has to be send to our repair centre (address below) along with copy of valid purchase bill & a short description of the problem.
Expenses incurred in sending the defective unit or parts to our repair centre and collecting the same back after repairs under warranty shall be borne by the customer.
The Warranty is void if:
a) In the opinion of the manufacturer, the product is modified or improperly installed or tampered.
b) The damage is caused during transit, by accident, fire, flood, abuse, misuse, lightning strikes on internal / external wiring, electrical surges & spikes & high input voltage from main supply etc.
M/s Crystal Smart Solutions
KH No. 82/1/4, Gali No.1
Mundka Udyog Nagar,
New Delhi – 110026